Privacy policy.

Privacy Policy for Lumonova

Last updated: June 10, 2025

Welcome to Lumonova ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your information when you use our website https://www.lumonova.com ("Website").

1. Information We Collect

1.1 Personal Data

  • Registration Data: When you sign up for an account, we collect your name, email address, username, and password.

  • Contact Data: If you contact us for support or inquiries, we collect your name, email address, and any additional information you provide.

  • Billing & Payment Data: For purchases or subscriptions, we collect payment information (credit card details or other payment method tokens) processed by our trusted payment processor.

1.2 Usage Data

  • Log Data: We automatically collect information about your interactions with our Website, including IP address, browser type, device identifiers, pages visited, and the date/time of access.

  • Cookies: We use cookies and similar technologies to track your activity and preferences. See Section 5 for details.

1.3 Third-Party Data

  • If you choose to connect your account with third-party services (e.g., Google, Instagram, Tiktok), we may receive profile information from those services.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide Services: To create and manage your account, process transactions, and deliver the features and content you request.

  • To Improve Our Website: To analyze usage patterns, diagnose technical issues, and enhance functionality and user experience.

  • To Communicate: To send you transactional emails (e.g., registration confirmations, password resets), promotional newsletters, updates, and responses to your inquiries.

  • To Comply with Legal Obligations: To satisfy applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing and Disclosure

We will not sell your personal data. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data hosting, and email delivery. They are bound by confidentiality obligations and may only use data to perform services for us.

  • Legal Requirements: When required by law, court order, or government request, we may disclose your information to comply with legal obligations or protect rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, asset sale, or bankruptcy, your information may be transferred to a successor entity.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Necessary Cookies: Enable core site functionality (e.g., security, network management).

  • Preference Cookies: Remember your preferences (e.g., language, region).

  • Analytics Cookies: Collect information about site usage to help us improve our Website (e.g., Google Analytics).

You can manage or disable cookies in your browser settings; however, disabling certain cookies may affect site functionality.

5. Third-Party Services

Our Website may include links to or integrations with third-party websites, services, or applications (e.g., social media platforms, payment gateways). These third parties have their own privacy policies and practices, and we are not responsible for their content or activities.

6. Data Security

We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data (subject to certain exceptions).

  • Restriction: Request to restrict the processing of your data.

  • Objection: Object to our processing of your data for direct marketing or other purposes.

  • Portability: Request transfer of your personal data to another controller.

To exercise these rights, please contact us at the information below.

8. Children's Privacy

Our Website is not intended for children under 16 years old. We do not knowingly collect personal data from minors. If we become aware that we have collected information from a child under 16, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised date at the top of this policy and, if appropriate, by sending you an email notification.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: lumonovamarketing@gmail.co

  • Mailing Address: Lumonova, Laan der hesperiden 42 1076DN Amsterdam

Thank you for trusting Lumonova with your information.